Frequently Asked Questions

How Quickly Can I Create & Customise My Event Floor Plan?

What Type Of Event Can I Plan With Interactiva?

Do I Need To Download Any Software To Use Interactiva?

How Can I Share My Event Plans With Clients & Suppliers?

Is It Possible To Manage Guest Details & Special Requirements?

Can I Get Decor To Suit My Colour Scheme?

Can I Add My Own Table Plan?

What Items Are In The Catalogue?

Can I See Different Décor Options Before Making A Decision?

How Do I Contact Customer Support?

How Secure Is My Data?

Are my Credits Accumulable?

What Happens If I Forget My Password?

Can I Share My Floor Plans with Others?

Can I Export My Designs?

Do I Need to Download Anything?

Can I Access My Floor Plans on Mobile Devices?

Can I Cancel at Anytime?

Can I Upgrade my Plan at Anytime?

What is the Refund Policy?

What Does /mo Mean?

Can I Test It Before I Subscribe?