Privacy Policy

Introduction

Interactiva, Inc. (“Interactiva,” “Company,” “we,” or “us”) is dedicated to safeguarding your privacy. This Privacy Policy details our practices regarding the collection, use, maintenance, and disclosure of information obtained from you or provided by you when you visit our website, www.interactiva.com (the “Site”), use our mobile application (“App”), or utilize any other products and services offered by us (collectively, the “Services”).

Please read this Privacy Policy carefully to understand our policies and practices regarding your information and how we will treat it. The use of information collected through our Services will be limited to the purposes described in this Privacy Policy and our Terms of Use (or other relevant customer contracts). By accessing or using the Services, you agree to this Privacy Policy. If you are using the Services on behalf of an entity, you are agreeing to this Privacy Policy for that entity and representing that you have the authority to do so (in which case “you” will refer to that entity). If you do not agree with our policies and practices, your choice is not to use the Services.

This Privacy Policy may change from time to time. If we make any changes, we will post them on this page and update the “Last Updated” date at the top of this page. We will also notify you of any material changes through a pop-up notice, email, or other reasonable means. Changes are effective immediately upon posting and apply to all access and use of the Services thereafter. Your continued use of the Services after the effective date of any such changes constitutes your acceptance of the new policy.

Information We Collect and How We Collect It

Information You Provide

We may collect information you provide directly via the Services. This may include:

  • Your name

  • Your company name

  • Your telephone number

  • Your address

  • Your email address

  • Your clients’ names

  • Your clients’ email addresses

  • Event location

This information may include Personal Information, which identifies you personally (whether alone or in combination).

If you purchase our Services, you may need to provide financial information, such as your credit card or bank account number, to a third-party payment processor. We do not collect or store this financial information and are not responsible for the collection or storage of such information by third parties. However, we will have access to certain information associated with your account should you purchase the Services, including the amount and date of the purchase.

Information We Automatically Collect

We may also collect certain information automatically when you visit the Services, including:

  • Your browser type and operating system

  • Your Internet Protocol (IP) address

  • Geolocation information

  • Other unique identifiers, including mobile device identification numbers

  • Sites you visited before and after visiting the Services

  • Pages you view and links you click on within the Services

  • Information collected through cookies, web beacons, and other technologies

  • Information about your interactions with email messages, such as the links clicked and whether the messages were opened or forwarded

  • Screen resolution

  • Standard server log information

We collect this information through technologies like “pixel tags,” “web beacons,” and “cookies.” Cookies are small data files stored by your browser that help us track and personalize your experience. You can configure your browser to reject cookies, but this may limit your use of certain features of the Services. 

Third-Party Information Collection

We may allow third parties to place and read their own cookies, web beacons, and other technologies to collect information through the Services. These third parties may use this information for traffic measurement, research, and analytics.

Currently, we use the services of the following third-party vendors, who may collect your information. You can click on the hyperlinks to view their privacy policies:

How We Use Your Information

We may use information collected about you or provided by you, including Personal Information, to:

  • Measure usage of the Services

  • Analyze the effectiveness of our Services

  • Conduct research

  • Improve and enhance functionality of the Services

  • Provide support for the Services and respond to requests and inquiries

  • Provide you with notices, such as updates or changes to the Services

  • Market and advertise the Services, including through promotional email messages, directly or in partnership with other parties

  • Display our advertisements on other websites that you visit or use

We may aggregate information for data analysis, reports, or other interpretations of trends for both internal and external purposes.

Choices About How We Collect, Use, and Disclose Your Information

We strive to provide you with choices regarding our collection, use, and disclosure of your information. These include:

  • Marketing Communications: If you do not want us to send you marketing or promotional communications, you can opt-out by clicking the “unsubscribe” link in any such promotional emails, checking the relevant box on the form on which we collect your data, or emailing us at (Official Email).

  • Cookies: You can accept or disable cookies at any time through your browser settings. Refusing to accept cookies may limit your user experience.

  • Google Analytics: You can opt out of tracking by Google Analytics by using Google’s Ads Settings or going to [Google Analytics Opt-Out](https://tools.google.com/dlpage/gaoptout).

  • Mobile Analytics: If you are using our App, we use Mobile Device IDs to recognize you. These IDs are used only for tracking and collecting non-personal information. The software may record information such as how often you use the Services, events within the App, aggregated usage, performance data, and the source of the App download.

Disclosure of Your Information

We may share information collected through the Services with third parties as follows:

  • Service Providers: We may share your information with agents and service providers who perform functions on our behalf, such as hosting the Services, managing databases, performing analyses, or conducting surveys.

  • Select Business Partners: We may share your information with select business partners for special offers, promotional materials, and other materials that may be of interest to you.

  • Legal Requirements and Protection: We may disclose your information to third parties to protect the legal rights, safety, and security of Interactiva and users of our Services, enforce our Terms of Use, prevent fraud, and comply with legal processes.

  • Business Transfers: If we sell all or part of our business or are involved in a merger or transfer of assets, your information may be transferred as part of that transaction.

  • With Your Consent: We may share information about you with third parties when you consent to such sharing.

  • Aggregate Information: We may disclose aggregate information that does not describe or identify individual users.

You will be notified via email and/or a prominent notice on our Site of any change in ownership or uses of your Personal Information, as well as any choices you may have regarding your Personal Information.

Social Networking Services

The Services may allow you to post information to third-party services or platforms, such as social networking services like Instagram, Twitter, and Facebook. If you choose to use this feature, your friends, followers, and subscribers on these third-party services or platforms will be able to view such activity. Information you make available to these social networking services will be governed by their privacy policies, and we do not control their use of the shared data.

Privacy Policy Applies Only to Our Services, Not to Vendors’ Services

Third-party providers of event-related services (“Vendors”) affiliated with Interactiva may sell or provide products or services through or in connection with the Services. We will share your personal information with Vendors only to the extent that it is related to such transactions or services. We have no control over the policies and practices of Vendors as to privacy or other matters, so please review all such policies before engaging in transactions with them.

Links to Third-Party Sites and Services

The Services may contain links to other websites or online services operated by third parties. These links do not constitute an endorsement by Interactiva of those websites or their content. This Privacy Policy does not apply to third-party content, and we encourage you to review the privacy policies of these websites or services.

Do Not Track Signals

Certain web browsers enable users to activate a “Do Not Track” signal, but we do not currently respond to such signals or other similar mechanisms.

Data Retention

We retain your information only as long as needed for legitimate business purposes and as permitted by applicable legal requirements. If you close your account, we will retain certain data for analytical purposes, recordkeeping integrity, and to prevent fraud, enforce our Terms of Use, protect the integrity of our Services or users, or take other actions permitted by law.

Accessing and Correcting Your Information

If you wish to access, update, correct, or delete any Personal Information you have submitted via the Services, you can log into your account and make updates. For changes not available through your account settings, please contact us at info@interactiva.design

Security

We take reasonable steps to protect the Personal Information provided to us from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no Internet or email transmission is fully secure or error-free. Therefore, you should be cautious when sending Personal Information via email. In the event of a security breach, Interactiva will promptly notify affected customers in compliance with applicable law.

Notice to United Kingdom
Residents

If you are under 18, reside in United Kingdom, and have a registered account, you can request the removal of unwanted data posted publicly on the Site by contacting us with the email address associated with your account and a statement that you reside in United Kingdom.

Children Under the Age of 13

Our Services are intended for users who are 13 years of age and older. If you are under 13, you are not permitted to submit any Personal Information to us. If you believe we have collected information from or about a child under 13, please contact us at info@interactiva.design.

International Users

The Services are directed towards users in the UK. By using the Services, you consent to the collection, storage, processing, and transfer of your information in and to the UK or other countries and territories, pursuant to the laws of the UK. Some of these countries may not offer the same level of privacy protection as your own.